Techno Babble

We use WHMCS as our client management software.  We use Asterisk and FOP2 for our phone lines.

The other day I thought it would be cool to update WHMCS so that someone could click a link to call clients.   I updated the HTML of the client profile to link to the attached script.  The script uses the Asterisk AMI interface to connect the user phone and then pass the phone number through.

Script is attached..

There is an array within the file (line 40) which maps WHMCS userID's to their extensions..
$users = array( "4" => "272", "5" => "228", "6" => "290", "3" => "250", "11" => "240" );

To call the script use.. 
click-to-call.php?staffID=<WHMCSstaffID>&txtphonenumber=<clientPhone>&txtclient=<clientName>

On our WHMCS system, we use a 8 character client ID.  Using Asterisk with SuperFecta, we are able to reach into the WHMCS database to retrieve the clientID for display on the phones.  This is another post, but thought I would mention it since the WHMCSclientName is the clientID for us.  This creates really clean call logs that can be easily linked back to our clients.  In the event a client calls and is not in the system we simply add their previously unknown number in the client contacts pane.

I picked up one of the Galaxy Tab units.  I like the size of the tablet since it fits nicely inyour hand.

I did find out shortly after buying it that it did not have the phone software installed on it.  This is apparently standard with the North America version of the unit.  In order to get the phone software working I had to burn the Russian firmware and then the European firmware onto the unit.

The device is branded as a Rogers tablet, but I now use it as my phone (with a bluetooth headset) through Telus.

 Tutorial:  http://forum.xda-developers.com/archive/index.php/t-929479.html